Getting Started & Account Setup
How can I connect my Sequence Wallet to applications like Uniswap or Opensea?
You can connect your Sequence Wallet to a decentralized application by selecting the ‘Connect with WalletConnect’ option. A QR code will appear, which you need to scan with your Sequence Wallet by clicking on the Scan button; or you can also copy the WalletConnect code and paste it into the "Scan" window in your Sequence Wallet. How to connect your Sequence Wallet anywhere in web3 On desktop: On the app where you want to connect, find and click on 'connect wallet' Choose 'WalletConnectSome readersWhat tokens and assets does Sequence support?
The Sequence Wallet supports every EVM-compatible network's most popular token standards. These include tokens abiding by the ERC-20, ERC-721 and ERC-1155 standards. ERC-20 is used for single fungible assets (that are meant to be fractioned). Examples of ERC-20 tokens include DAI, LINK and USDC. ERC-721 tokens are used for non-fungible assets, e.g. Cryptokitties, Axies from Axie Infinity, and Ethereum Name Service (ENS). ERC-1155 is meant to enable non-Some readersWhat are the main features of the Sequence Wallet?
View token balances: Users can see all tokens (crypto, NFTs, collectibles, etc.) they own in their wallet across all networks supported by the Sequence Wallet. Transfer assets: Users can transfer their tokens outside of the wallet to their contacts or other arbitrary addresses. Connect with Web3: dapps, games, marketplaces, DeFi and more: Sequence lets you access an increasing number of applications across Web3, the next generation of the Internet. Transaction data translationFew readersWhat is the difference between a private-key wallet and a multi-signature wallet like Sequence?
Traditional crypto wallets generate a private key and a seed phrase upon wallet creation. The seed phrase usually consists of 12 or 24 randomly generated words, and it is used to recover access to the wallet. The generated private key is used to sign or authorize your transactions. You shouldn’t share your private key or your seed phrase with anyone under any circumstances, as doing so will compromise your assets. Multi-signature wallets, like the Sequence Wallet, are the new generation of cryFew readersWhy is the Sequence Wallet better than other crypto/blockchain wallets out there?
Sequence aims to address a pivotal inquiry within the realm of Web3: How can you interact with the blockchain so it feels as normal as using any other Web or mobile application? Sequence tackles this with: A simple, easy to navigate user interface First class NFT support allowing you to experience your collectibles in a fun and easy way Not requiring users to own ETH to pay transactions fees Reducing a complex set of transactions to a single click No seed phraFew readersHow to submit a Support Ticket and get a resolution faster?
We've recently streamlined the way we process support tickets for issues and concerns with Sequence. When you initiate a conversation during office hours indicated on the live chat window - you'll be able to discuss your issue directly with a Support Specialist. If you initiate a conversation outside office hours. It will automatically convert into a ticket and our team will get back to you as soon as possible. It is also good practice to include your wallet address and other pertinent informaFew readersWhat are blockchain/crypto wallets?
Crypto wallets like the Sequence Wallet are used to store and access your digital blockchain items securely. Crypto wallets also allow you to interact with decentralized applications like Uniswap, OpenSea and Skyweaver (https://wFew readers
Wallet Transactions
How to add funds (digital currency) to my Sequence Wallet?
You can transfer your blockchain assets on Ethereum, Polygon and BNB Smart Chain (BSC) to your Sequence Wallet from another wallet or exchange. You can also purchase cryptocurrencies using your debit or credit card directly from your Sequence Wallet by clicking “Add Funds” and selecting a payment provider in the “Debit or Credit Card” section.PopularGetting 'insufficient balance' error when sending USDC on Arbitrum
If you're encountering an "insufficient fees" error when trying to send USDC on the Arbitrum network, it likely means that you have enough USDC in your wallet to cover the transaction amount but not enough Ethereum (ETH) to cover the gas fees required for the transaction to be processed on the Ethereum blockchain. When you're using decentralized finance (DeFi) platforms or layer 2 solutions like Arbitrum, you typically need to pay gas fees in ETH to interact with the Ethereum blockchain. Even tFew readersWhat are gas fees?
Gas fees are required to process blockchain transactions and are usually paid in the native token of the blockchain network that is processing the transaction. For example, if you are transferring ETH on the Ethereum blockchain from one wallet to another, you will need to keep enough ETH in your wallet to cover the transaction/gas fee. With Sequence Wallet that's not the case. The estimated gas fee is always displayed when attempting to execute a transaction. Unlike other crypto wallets, theFew readersHow to purchase ETH using a credit/debit card?
Ether, or ETH, is the native currency of the Ethereum blockchain and is required to interact with the Ethereum network to pay for gas fees. The Sequence Wallet has a user-friendly workaround to let users pay with other tokens like USDC, DAI, etc. There are 3 possible ways to get ETH into your Sequence Wallet: Purchase USDC in-wallet via credit/debit card on-ramps providers, then swap and bridge your balance for ETH Transfer from a centralized exchange Transfer from another cryptoFew readersBasic troubleshooting
Wondering what to do when your screen goes blank or your wallet's balance looks weird? Having trouble connecting to a site or getting stuck while using Sequence Wallet? Computer issues can be caused by various factors. Regardless of the problem, troubleshooting involves a process of trial and error to figure out what's not working as it should. Then, you may start using the following troubleshooting tips: This is a keyboard shortcut used to perform a hard reload of a web page in a desktop webFew readers
Blockchain & Web3
What is Ethereum?
What is EthereumSome readersWhat is ENS?
The Ethereum Name Service (ENS) is a distributed, open, and extensible naming system based on the Ethereum blockchain. ENS's job is to map human-readable names like 'alice. eth' to machine-readable identifiers such as Ethereum addresses, other cryptocurrency addresses You can check out this simple tutorial made by brantly.eth (Dir. of Operations at Ethereum Name SerFew readersDo I really own the assets that are on my Sequence wallet?
The answer is - YES! Let’s take a look at Skyweaver as an example. Skyweaver is a digital trading card game where players actually own their cards. Each card is registered on the Polygon blockchain and stored in the player’s Sequence Wallet. This means that only the player who owns the card has authority over it. As the card’s rightful owner, the player can buildFew readers
Sequence list of Restricted Regions
In order to comply with regulations and policies mandated by Canada, USA and other global jurisdictions, Sequence will not be fully available in the following regions. Please be aware that external third-party money service providers that can help you on-ramp with crypto, at their own discretion, may deny funding to certain geographical locations Sequence cannot be accessed from the following regions: Afghanistan Algeria Bangladesh Belarus Burma (Myanmar) CentPopularFunds Missing After Sending to an Exchange
If you have sent a native token (ETH on Ethereum, MATIC on Polygon, or BNB on BNB Chain) to a centralized exchange, it's possible that you won't see it reflected in your account balance. Worry not! The issue lies within the exchange platform, which may not be adequately tracking internal transactions occurring on the blockchain associated with your token transfer. It's worth mentioning that transactions within the Sequence Wallets are termed "internal transactions" because all Sequence WalletsSome readersMy wallet is not working, how can I fix it?
Do you know what to do if your screen goes blank? Are you getting a bizarre balance on your wallet's screen? Are you trying to connect to a site and it's not going through? Are you getting stuck at any moment when using Sequence Wallet? There are many different things that could cause a problem with your computer. No matter what's causing the issue, troubleshooting will always be a process of trial and error to find what is not working the way it is supposed to be. First and foremost, we rSome readersHow can I bridge my tokens from one blockchain network to another?
You can bridge assets across any supported chains directly inside your Sequence Wallet. Select the asset inside your Sequence Wallet that you would like to bridge. Then select “Bridge.” Input the amount you would like to send to the other network and make sure you have enough funds left in your wallet to cover the gas fee required to bridge. ChoosFew readersHow to create a new recovery key?
Improve your account security with a recovery key. A recovery key allows you to access your wallet even if you lose access to your main authentication method. Using a recovery key is a great way to secure your account. If you lose your recovery key or suspect that someone else knows it, you can always create a new one and your old key will be deleted. Here is how to create a recovery key from scratch: Navigate to Settings by clicking on your wallet address found at the top of the page.Few readersHow can I export my private keys in Sequence?
Sequence is a smart contract wallet, so there's no one "wallet seed" or "private key" you can import into a wallet like Metamask. Metamask and many others are "externally owned account" wallets (EOA), but your Sequence wallet is a multisig wallet that requires special code to interact with, so no other wallets support accessing Sequence wallets. The smart contract wallet will hold users’ assets instead of users having their assets directly accessed by their private key. One example of this beFew readersHow can I delete my Sequence wallet?
Sequence is a self-custodial, decentralized blockchain wallet. For that reason, we don't store any information about your wallet other than the on-chain, public information that's already available in the ledger. The only exception to this is your contacts list. You can wipe your stored contacts by following the steps outlined here. If you do not wish to continue using your Sequence wallet, abandoningFew readersWhat is Sequence?
Sequence Wallet is a non-custodial smart contract wallet that supports EVM blockchains such as Ethereum, Polygon, Base, BSC, Optimism, Gnosis Chain, Polygon zkEVM, Arbitrum One, Avalanche and more to come. Built for easy and secure access to Web3 and its vast metaverse of Dapps. Purchase NFT and SFTs, securely store your crypto, trade digital items, and more, all with minimal gas fees that caFew readersHow can I manage my active sessions?
Sequence Wallet allows you to manage your active sessions easily. It's good practice to regularly check active sessions and sign out of older sessions you might have on different devices. This prevents unauthorized access to your wallet outside of your current session from other devices or browsers. Managing your active sessions is easy: Navigate to Settings Active Sessions You will see your current active session at the top. Scroll down to see other sessions. Next to "Other ActiveFew readersI sent some coins/tokens from Sequence to another wallet provider but I haven't receive it yet
When you send tokens or coins to other wallets such as Binance, CEX.oi, and others, confirm that the transaction was successful as per the blockchain. Once it’s confirmed, and your tokens are still not showing up in the receiving wallet, don’t worry; your funds are safe. Some wallet providers do not support deposits from smart contract wallets such as Sequence; as a result, the tokens you transfer are not displayed. This can be resolved by getting in touch with the wallet provider’s support tFew readersWhy do I need to deploy my Ethereum wallet to sign a simple message?
Sequence is a smart contract wallet. It provides additional functionality on top of what you can do with traditional EOA's (externally owned accounts). Sequence does more things than regular wallets you might use. To make it work, we need to put its smart code on the Ethereum network, where it can be used. Like other smart contracts on Ethereum and other EVM-compatible chains, the smart contract bytecode needs to be deployed on-chain through a transaction so that it can be called. There'Few readersYou can't find the transaction in the History tab?
A transaction hash or transaction id (txID) is a unique set of characters that identifies each transaction that is verified and included into the blockchain. In most cases, a txID is needed to locate funds. Follow these steps to find the txID from any transaction in your Sequence Wallet: Click on the History tab Select which transaction you want to search (https://downloadFew readersI can't find a transaction in the History tab
I can't find a transaction in the History tab If you've sent a native token (ETH, MATIC or BNB) from your Sequence Wallet, it won't appear in the history as our indexer can't show internal transactions for native tokens. If you've sent this to an exchange and the balance there is not showing, please read this article. Sequence wallet currently only shows ERC-20, ERC-7Few readersI can't see an asset I've sent to my Sequence Wallet. What should I do?
Make sure to send assets to your wallet only using networks supported by Sequence. Sequence wallet supports the following blockchains currently: Ethereum Mainnet (ERC20) Polygon (MATIC) BNB smart chain (BEP20) Polygon ZkEVM Arbitrum One/Nova, Optimism, Avalanche Base Gnosis We understand this can be inconvenient for you as there is no immediate solution for it. There is no way for us to access these funds directly, as Sequence is a non-custodial wallet. You can only acFew readersHow to recover your password for your social account login?
Sequence functions as a smart contract wallet, eliminating the need for a "wallet seed" or "recovery phrase" typically used in wallets like Metamask. Account recovery is made straightforward—just ensure you have access to the email or social account you initially signed up with. Once you've chosen a social account or email during signup, it cannot be changed. Therefore, it's crucial to select a method you'll consistently have access to and manage securely. If you've forgotten your accountFew readersHow are Sequence transactions relayed?
The Sequence smart contract wallet allows users to reduce any set of transactions into a single blockchain transaction. In fact, independent users’ transactions can be bundled into a single transaction, reducing transaction costs for all. Sequence Wallet also allows usersFew readersHow do I transfer my blockchain items from my Sequence Wallet to a hardware wallet?
It’s very easy! As you normally would perform a transfer to any wallet, this time, input the address of your hardware wallet into the Address field. Make sure the hardware wallet receiving your items supports the token standard (ERC721 or ERC1155) you're trying to transfer and the network it belongs to. (https://downloads.intercomcdn.com/i/o/557959156/2378a65fbb2d5e6452ce4cFew readersI forgot my password
There is no password needed to login to your wallet. Simply log in to one of the social media platforms or email service providers available and you’ll be able to access your wallet again. In the event that you have forgotten the exact method you selected during account creation, we have no extraction system to find out which is the right one.Few readersHow long does it take for a transaction or trade to go through using the Sequence Wallet?
Usually, transactions only take a few seconds. Sometimes, they take up to one minute. If you are bridging assets between Ethereum, Polygon and BSC networks, it may take longer to reflect updated balances. It usually takes 10 minutes to bridge between Ethereum and Polygon.Few readersHow to Fix the 'No Network 80001 Found' Error in Hunters On-Chain: A Step-by-Step Guide
For Hunters On-Chain users encountering the login error "no network 80001 found," it means you are still connected to the Mumbai testnet. This network was previously used by Boomland for initial testing and development but is no longer suppFew readersWhat is the difference between free and paid tiers?
Sequence offers a generous free tier, providing access to most features and products at no cost. Paid tiers unlock gas sponsorship, advanced analytics, full marketplace customization, and enhanced support, including SLAs from our DevRel and client success teams. User support is the most popular benefit of the paid plans. To get a custom quote, please provide some details through this form: https://sequence.xyz/contact.Few readersHow to make tokens appear in your wallet
From your Sequence Wallet, navigate to Settings General and untoggle Hide Unverified Tokens. Note: This will show all unverified tokens which can be utilized for testing purposes.Few readers